Jorge Rosario
Application support Specialist with SQL Developer, Data Reporting, ETL, and Visualization Analyst experience
I possess a high level of proficiency in SQL development, application support, remote customer support, data reporting, and data visualization. Additionally, I excel in problem-solving and am adept at working within collaborative environments. My skill set encompasses the ability to construct intricate SQL queries, efficiently troubleshoot technical issues, produce comprehensive reports using SSRS, Power BI, or Tableau, create interactive dashboards, and adeptly communicate with both technical and non-technical stakeholders.
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- Problem-solving
- SQL development / CSS
- PostgreSQL/pgAdmin
- MongoDB
- Extract, Transform, Load (ETL) process
- Bootstrap framework
- Tableau
- Fully Bilingual English & Spanish
- Python
- Power-Bi
- Tableau
- Remote work
- Remote Support
Reference
Tim Lewanda
850-812-2849 - yuritpro@gmail.com
Barry Kress
713-569-0930 - barry.kress@kressdesign.com
Education
2020-2024
Computer science - Novel Network Admin - A+ Certification. I completed various college credit courses at the associate level, focusing on computer science and computer engineering. The covered topics included programming, software development, and hardware systems.
Kinyon Campbell Business School
2016-2017
VB .NET developer - Obtained a certification in Programming Logic and VB.Net, delving into the fundamentals of programming logic and mastering the VB.Net programming language.
Northwest Florida State College
2024-2026
Computer Programming and Analysis Associate Degree
Northwest Florida State College - I have enrolled for the fall semester to pursue an Associate Degree in Computer Programming and Analysis.
Certification
2024-2025
Data Analyst - Data Visualization - Machine Learning
Currently pursuing a comprehensive six-month data boot camp at the University of Miami commencing in September 2024, with a strong emphasis on advanced data analysis, database management, and data-driven decision-making. I enrolled in specialized courses on machine learning and data visualization analysis at edX, aiming to deepen my expertise in these cutting-edge fields and gain practical data visualization and predictive modeling skills.
Experience
2019 - present
Yur It Pro
SQL Developer/Datbase Admin"
As a SQL Server Database Administrator, SQL Developer, I demonstrated exceptional database design and optimization expertise, significantly improving data retrieval processes. This expertise had a significant impact and provided the organization with a sense of security.
2011-2016
Sage
SQL Developer - Data Analyst - Frontend Software Developer, Application Support Specialist
At Sage as an SQL Developer and Analyst. I communicated complex data insights to senior stakeholders. I led the creation, design, implementation, and introduction of new or updated reports on ETL weekly within our VB .Net backend production and front-end environment to meet the needs of management and executives. I also supported internal ERP, ticketing, and reporting systems for internal and external partners, including installation, technical support, access management, security, report generation, and data management. My adaptability and dedication to continuous learning allowed me to consistently incorporate new technologies and best practices in database management, leading to the organization's adoption of cutting-edge solutions.
2005 - 2011
Global eTelecom
SQL Developer - Data Analyst - Frontend Software Developer, Application Support Specialist
In my previous role, I had a wide range of responsibilities. As a SQL Developer, I handled database design, ETL, query writing, creating views and stored procedures, and optimizing database performance. When I moved into the reporting analyst role, my responsibilities included generating and analyzing important reports to make informed business decisions. In addition, as a .NET developer, I was responsible for maintaining and developing applications using the .NET framework. I used tools like SQL Server Management Studio for SQL Server and oversaw the functionality of an in-house program called E-Magnus. I also maintained and updated four separate ASP/HTML sites.
2005 - 2011
Metso Paper
Lotus Notes/Domino Administration - Remote Global IT Support
Scope of Responsibilities: - Administering servers, databases, and user accounts. - Monitoring and troubleshooting system performance to ensure security. WAN/LAN Monitoring and Administration: - Monitoring and addressing network performance and connectivity issues. - Collaborating with network engineers to maintain a strong infrastructure. Citrix Support: - Assisting with virtualized applications, troubleshooting performance issues, and assisting with setup. Local and Remote Support: - Providing technical support for end-users, resolving hardware and software issues. Lotus Application Development: - Collaborating on the architecture, development, and enhancement of Lotus applications to improve functionality and productivity.
1997-2000
The Coca-Cola Company
Lotus Notes/Domino Administration - Remote Global Support
Scope of Responsibilities: Lotus Notes/Domino Administration: - Responsible for managing and overseeing the global Lotus Notes/Domino infrastructure. - Monitor system performance, troubleshoot issues, and maintain high availability. - Implement security policies and access controls. WAN/LAN Monitoring and Administration: - Monitor Wide Area Network (WAN) and Local Area Network (LAN) performance. - Address network connectivity issues and optimize network resources. - Collaborate with network engineers to ensure a reliable and efficient network. Support: - Provide Citrix support for virtualized applications and desktops. - Troubleshoot Citrix-related challenges, including performance and connectivity. - Assist users with Citrix Receiver setup and configuration. Local and Remote Support: - Deliver technical support to end-users across North America, South America, Spain, and Portugal. - Resolve hardware and software issues promptly, both on-site and remotely. - Document support requests and solutions. Optional: Lotus Application Development: - Collaborate with developers to enhance Lotus applications. - Customize forms, views, and workflows within Lotus Notes/Domino.
Awards
2005-2010
Five Year Award
5 year work Anniversary at Global eTelecom
2019
Five Year Award
5 year work Anniversary at Sage
5 year work Anniversary at Sage
interest
Contact
Crestview, FL
850-307-3319
jrosario1024@gmail.com